Defining Cost and Price
THE COST COMMISSION’S REPORT has clearly recognized the complexities of the cost issue for higher education and the confusion surrounding the use of the term “cost”. The distinctions the commission has made in defining “cost” to mean at least four different things goes a long way in clarifying this term. The commission notes that cost can mean: production cost; sticker price (posted tuition and fee price); total cost of attendance (sticker price plus room, board, books, supplies, transportation, etc.), and net price (sticker price less financial aid). These definitions often are used interchangeably, and this imprecision in our use of language tends to confuse the issues. The production function for higher education involves the combination of labor and capital each college and university employs to provide education. The relationship of labor and capital in the production function has changed over time along with the market basket of goods demanded by educational consumers in traditional educational settings. The production function for instruction as distinct from education has become significantly more capital-intensive in recent years with the addition of more instrumentation and technology per faculty member. The expectation that technology was going to increase productivity in higher education instruction has not been realized in the traditional institutions. As capital is added to the instruction function, increases in labor also are required. Institutions without walls are achieving productivity increases with the new technologies and are operating on a very different production function from traditional institutions of higher education and from the traditional parts of institutions. The increasing cost of production of traditional education is motivating many traditional institutions to diversify their product and offer more than one type of education using different models. The University of Phoenix is making many institutions reexamine their paradigms on the delivery of instruction and certainly is offering a no-frills model. This institution operates with minimal facilities, no libraries and no student services. It provides a product which appeals to many students and certainly offers an alternative production function for instruction. A second component in the cost of producing education for the traditional institutions is the fact that the services students expect as a part of their education have grown significantly. Extensive counseling and health services, career development services and social programming supplied by the college are just a few of the services which have increased. In addition, students’ expectations about the amenities of their physical environment have increased enormously. Voice mail, cable television and internet connections in residence hall rooms are being viewed as necessities by many prospective students.
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