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Dennis Jones is president of the National Center for Higher Education Management Systems (NCHEMS). He is widely recognized for his work in state and institutional approaches to budgeting and resource allocation; strategic planning; educational needs assessment; faculty workload and productivity; information for strategic decisionmaking; and the development of educational indicators. Mr. Jones has written many monographs and articles on these topics, has presented his work at many regional, national, and international conferences, and has consulted with hundreds of institutions and state higher education agencies on management issues. Prior to joining NCHEMS in 1969, Mr. Jones served as an administrator at Rensselaer Polytechnic Institute, where he received a graduate and undergraduate degree in engineering management. Karen Paulson is a staff associate at NCHEMS. Prior to joining NCHEMS in 1996, she worked at the Center for the Study of Higher Education, Pennsylvania State University, where she was a member of the evaluation team for the NSF-funded ECSEL Engineering Education Coalition, and a member of the steering team for the Schreyer Institute for Innovation in Learning. She has also been a program and policy analyst in academic policy analysis at the University of Illinois. She has a Ph.D. in higher education with a minor in policy analysis from Pennsylvania State University. She also holds a B.S. in ceramic engineering and two M.S. degrees in metallurgical engineering and higher education administration from the University of Illinois at Urbana-Champaign.
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